# Dave And Buster's Shopify Implementation

## Industry
Entertainment and Gaming

## Location
Dallas, TX

## Tags
SHOPIFY, PLATFORM IMPLEMENTATION, DIGITAL COMMERCE

## Key Impact
Avatria unlocked a new selling channel for Dave and Buster's allowing them to add 4,000 net new customers in under 8 months.

### THE CHALLENGE
Unlock a new selling channel in 2 months.

Dave and Buster's, a leading entertainment and gaming company, with over 160 locations nationwide, tapped Avatria to enable digital selling so that their customers could purchase Power Cards online for the first time ever.

## PROJECT DETAILS
Avatria stood up a Shopify site that offered a step-by-step wizard for purchasing a Power Card for use at Dave and Buster's locations. This included selecting a location, providing customer information, and selecting the quantity of points that should be loaded to the card.

### Key Challenges
There were a number of key challenges that Avatria was able to overcome to ensure a seamless user experience for Dave and Buster's customers, including:

- The price per point varied based on the number of points purchased
- The checkout flow was customized to integrate with client systems for tax, generating the new power card, and submitting the order
- The theme was customized to match the Dave and Buster's flagship for a seamless user experience

## RESULTS
Dave and Buster's unlocked the digital selling channel for the first time ever!

Avatria successfully enabled digital selling for Dave and Buster's in under 8 weeks. It was so successful that they recouped their cost 2 months after launch and added 4,000 net new-to-brand customers within the first 8 months of launching.

### Summary
- **8** WEEKS TO LAUNCH
- **4,000** NET-NEW CUSTOMERS
- **2** MONTHS TO BREAK EVEN
- **100%** CUSTOMER SATISFACTION